Your Raleigh concrete contractor can help you improve the curb appeal, everyday use and value of your home through the services they offer. But, as with any type of contractor, you need one that provides the highest level of customer service and construction quality. In Raleigh, North Carolina, you have multiple options for these services. So how do you know which one to choose?
Examine their reputation
Before we dig into other tips for finding the right Raleigh concrete contractor, consider that you should always be choosy in making this decision. Always properly screen your choices. Look at customer reviews and read into those for a clear idea of the contractor's work ethic, time management, reliability, affordability and quality. According to what you see in these, would the reviewers recommend the service provider to a friend?
Ways to find out your prospective Raleigh concrete contractor's reputation include:
- Online reviews
- Better Business Bureau (BBB) complaints
- Online expert endorsements
- References requested from the contractor
- Simple web search for court cases or formal complaints
Verify they have insurance
Any type of contractor should have the appropriate insurance for working in their field. What if some sort of injury or accident occurs on your property, while the contractor is working? Will you be willing to cover the accident costs?
Ensure your prospective Raleigh concrete contractor has appropriate insurance, including liability and workers' compensation coverage for their own workers. Ask for proof of a legitimate insurance cover. Check the policy to understand how the policy protects you and your property in the event of an accident. No contractor in the construction field should ever balk at providing proof of this coverage. They all should have a general liability insurance cover.
Choose a contractor with experience
You are best served by finding a Raleigh concrete contractor with a minimum of five years' experience in the field in your local region. One with a lengthy Raleigh track record can provide the quality, consistency and reliability you deserve. They also have a documented reputation in the Triangle Area, one usually easily uncovered online. A contractor working in one area for this long or longer generally works hard to keep customers happy, gain referrals and maintain their positive local image. They also have developed a long list of contacts for related services and supplies.
Review the raleigh concrete contractor's portfolio
By looking at a Raleigh concrete contractor's portfolio, you can get a clear idea of the services they provide. Their portfolio should show images of recent projects. These photos help you visualize the work you need done and the outcome you can expect, particularly their quality, attention to detail and applicability for the job. Looking at their photos can also help you understand design options that you might want to add to the project.
Customer satisfaction
An excellent Raleigh concrete contractor focuses on customer satisfaction. This means they use the right tools, equipment, supplies and workers who have the right skills. They strongly focus on being positive and friendly with customers, while maintaining professionalism at all times. They openly discuss your project options and look for the right solutions to meet your needs. Customer satisfaction also means they show up for work as they say they will, return calls promptly and answer all of your questions.
Affordability
The ideal Raleigh concrete contractor will not be the cheapest one in the area. If pricing offered by your prospective contractor is much lower than others' estimates, this generally points to a problem. Choose the expert who offers the services and quality you want at an affordable rate. Of course, you must bear in mind that these types of projects are often not "cheap." But pricing should be in range with their competitors and according to their quality.
TrulyHome concrete wants to be Your raleigh concrete contractor
TrulyHome Concrete has provided the highest level of customer satisfaction in the Raleigh area for more than 12 years. We have built a solid reputation based on our experience, results, customer satisfaction and affordability. The Raleigh concrete contractor services we offer include:
- Concrete Driveways
- Stamped Concrete
- Concrete Patios
- Concrete Walkways
- Pool Decks
Call TrulyHome Concrete today at (919) 591-8993 to schedule your free consultation and quote. You may also email us at trulyhomenc@gmail.com or fill out our easy online form.
